Revolutionary Guest Experience Platform

Transform Your Guest Experience with Seamless Feedback

The only guest feedback system that eliminates QR codes and apps while automatically building rich guest profiles and instantly recognising your best staff. Used by leading hotels to reduce staff turnover by 73% and increase guest satisfaction by 40%.

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% Guest Satisfaction
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% More Reviews
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x Staff Engagement
Sarah
Sarah Martinez - Front Desk
Just received 5-star feedback!
New
Performance Score 4.8/5
Guest Profile Updated
Mr. & Mrs. Johnson - Room 205
Vegetarian Ocean View Spa Lover
Daily Recognition
23 staff members recognised
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Feedback
0
Recognised
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Avg Rating
Interactive Live Demo

Experience Gratifi in Action

See how guests interact with our intuitive feedback system and how it transforms into actionable insights for your business.

Mr. & Mrs. Johnson
Room 205 • Ocean View Suite
Grand Plaza Hotel
Stay #3 • Platinum Guest

Select Staff Member

Who provided excellent service during your stay?

Sarah
Sarah Martinez
Front Desk
Carlos
Carlos Rodriguez
Concierge
Maria
Maria Chen
Housekeeping

What did Sarah do well?

Select all that apply to recognise their excellent service

😊
Friendly & Welcoming
Made you feel valued
👍
Helpful & Knowledgeable
Provided excellent assistance
⚡
Quick & Efficient
Resolved issues promptly
💼
Professional
Maintained high standards
❤️
Personal Touch
Went above and beyond
💬
Great Communication
Clear and effective

Rate Your Experience

How satisfied were you with Sarah's service?

★ ★ ★ ★ ★
Select a Rating
Your feedback helps us recognise outstanding team members
0/500 characters

Thank You!

Your feedback has been received successfully

Feedback Submitted!

Sarah has been recognised for: Friendly & Welcoming

🏆
Recognition Sent
Sarah will be notified instantly
📊
Profile Updated
Your preferences saved for next visit
💡
Insights Generated
Management receives actionable data
Instant Recognition
Staff receive immediate notifications when guests recognise their excellent service
Guest Profiling
Build comprehensive profiles with preferences, history, and personalisation data automatically
Performance Insights
Management receives real-time analytics on service quality and staff performance trends
Industry Challenges

Stop Losing Revenue to These Common Problems

Traditional feedback systems are costing hospitality businesses millions in lost revenue and staff turnover. Here's what you're facing without Gratifi:

QR Code Fatigue

Only 12% of guests scan QR codes for feedback. The other 88% leave without sharing their experience, taking valuable insights with them.

88% of feedback lost

Staff Turnover Crisis

Without recognition, your best employees leave. Average hospitality turnover is 75% annually, costing you $15,000+ per departure.

75% annual turnover

Unknown Guest Preferences

You're serving repeat guests like strangers. Without guest intelligence, you miss upselling opportunities worth 40% additional revenue per stay.

40% lost revenue

Too Late Feedback

Online reviews appear after checkout when it's too late to recover. Negative experiences spread before you can address them.

48hrs too late

Gratifi Solves All Four Problems Instantly

See how leading hotels eliminated these issues and increased revenue by an average of $2.4M annually

Platform Features

Why Hotels Choose Gratifi Over Traditional Feedback Systems

Stop losing guests to poor feedback experiences. Gratifi's proven system increases participation by 400% while giving you actionable insights that directly impact revenue and staff retention.

No QR Codes, No Apps, No Friction

Unlike traditional systems that rely on QR codes guests ignore, Gratifi captures feedback naturally through staff interactions - achieving 85% participation vs industry average of 12%.

400% higher participation than QR systems
Zero app downloads required
Instant staff notifications

Reduce Staff Turnover by 73%

Instant staff recognition from guest feedback creates a positive work environment. Hotels using Gratifi report dramatic improvements in staff retention and morale.

73% Reduction in Staff Turnover

Automatic Guest Intelligence

While competitors require manual data entry, Gratifi automatically builds detailed guest profiles from natural interactions - increasing repeat bookings by 34%.

Zero Manual Entry Rich Profiles Revenue Growth

ROI-Driven Analytics Dashboard

See exactly how guest feedback translates to revenue. Track which staff drive the highest satisfaction scores and which guest preferences generate the most repeat business.

$2.4M Average Annual Revenue Increase
Proven Results

Transform Your Operation

Join industry leaders who have revolutionised their guest experience and employee satisfaction with measurable results.

Higher Employee Morale

Real-time recognition boosts staff confidence and job satisfaction, leading to better service delivery and reduced turnover.

73% Reduction in Staff Turnover

Improved Guest Satisfaction

Personalised service based on guest profiles creates memorable experiences that drive loyalty and positive reviews.

92% Guest Satisfaction Score

Revenue Growth

Enhanced service quality and guest loyalty translate directly into increased revenue and repeat bookings.

34% Increase in Repeat Guests

Operational Excellence

Data-driven insights help managers make informed decisions to optimise operations and service standards.

85% Operational Efficiency Gain
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Properties Using Gratifi
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Million+ Feedback Collected
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Staff Members Recognised
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Countries Worldwide
Success Stories

Trusted by Industry Leaders

Discover how leading hospitality professionals are transforming their operations with Gratifi.

"We eliminated QR codes entirely. Gratifi captures 8x more feedback than our previous system and our staff turnover dropped 73% in 6 months. The ROI was immediate."
Michael Chen
Michael Chen
General Manager, 4-Star Resort (280 rooms)
8x
More Feedback
73%
↓ Turnover
"Gratifi automatically built profiles for 12,000+ guests without any manual work. Our upselling revenue increased $180,000 in the first quarter because we finally knew guest preferences."
Sarah Williams
Sarah Williams
Director of Operations, 5-Hotel Chain
$180K
↑ Q1 Revenue
12K
Auto Profiles
"Setup took 90 minutes. Within 2 weeks, negative reviews dropped 67% because we catch issues before guests leave. The prevention alone saves us thousands monthly."
David Rodriguez
David Rodriguez
Hotel Manager, Business Hotel (150 rooms)
90min
Setup Time
67%
↓ Bad Reviews
Easy Implementation

From Setup to Results in Under 24 Hours

Unlike complex systems that take months to implement, Gratifi is designed for hospitality professionals who need results immediately.

1

Quick Setup

Our team handles the entire setup remotely. No IT expertise required from your staff.

Remote configuration Staff training included Zero downtime
2

Staff Training

Quick team briefing gets everyone started. Intuitive interface requires minimal learning.

15-minute training Instant adoption 24/7 support
3

Get Results

Begin collecting guest feedback and building profiles immediately. See measurable improvements within days.

Instant feedback Real-time analytics Immediate ROI

100% Success Guarantee

Every hotel we've implemented has seen measurable improvements within 30 days, or we provide a full refund. Zero risk, guaranteed results.

500+
Successful Implementations
100%
Success Rate
24/7
Expert Support
Get Started Today

Ready to Transform Your Guest Experience?

Join hundreds of hospitality professionals who have revolutionised their operations. Schedule a personalised demo and see Gratifi in action at your property.

Quick 15-minute demo
See exactly how Gratifi works in your environment
Personalised consultation
Tailored recommendations for your property
Fast implementation
Live within 24 hours of approval
Prefer to talk?
+971 4 123 4567
Email us
hello@gratifi.co

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